Sales & Customer Service Representative

About the Role

- Identify and qualify US prospects via databases, trade shows, and referrals. - Own assigned US accounts. Drive repeat business, upselling, and cross selling. - Prepare quotes, negotiate pricing/terms, and close deals. - Track US competitor pricing, FDA approvals, and demand trends. - Represent American Molecules at US industry events. - Process US customer POs and coordinate OTIF delivery. - Act as first point of contact for US customers on quality complaints. - Conduct regular business reviews with US clients.

Key Skills Required

• Existing US pharma customer network
• Knowledge of USP, EP monographs and customer audit support
• Excellent verbal/written English, US accent clarity preferred
• Strong negotiation, objection handling, and time-zone flexibility for EST/PST coverage

Qualification

Graduate in science-related field, such as chemistry or pharmacy

Additional Details