ServiceNow Developer - CMDB

About the Role

Responsibilities • Customization and testing of ServiceNow modules and workflows (ITSM, CMDB, integration with exiting processes and applications) • ServiceNow code quality, administration, platform development, module development, and execution using ITIL practices • Address technical issues of the application and script issues and manage these to resolution • This role provides hands-on support for best utilization and integration of ServiceNow application to maximize the diverse operational needs of all the support functions across the Firm • You would be responsible for driving the change in user behavior while reaching out for support and being able to carry out basic tasks with the help of the Self-Service portal and KB articles • Train operations teams on ServiceNow process and workflows • Identify opportunities of automation and help reduce the time spent on repetitive tasks.

Key Skills Required

• ServiceNow Developer + Administrator role where the candidate will be responsible for customizing, developing, maintaining, and improving the ServiceNow platform used by the organization

Qualification

graduation

Additional Details